PA / Senior Administrator

We have an exciting opportunity to join the Adult Learning Disabilities service as a Band 4 PA / Senior Administrator to the General Manager and Leadership team. The ideal candidate would provide high-quality, confidential, and comprehensive administrative and secretarial support. The role is integral to the effective operation of services, involving the management of complex administrative processes, coordination of meetings and events, handling of sensitive information, and support across business, financial, and information governance functions. Post holders will be expected to use their initiative and judgement to prioritise workloads, maintain robust systems, and ensure the smooth running of the respective teams. Adult Learning Disabilities are based across the Durham, Tees Valley area therefore the post holder will be expected to travel across the speciality to support meetings and events and therefore remote working would not be suitable due to the role requirements.,

• Provide high quality, confidential administrative and secretarial support to the General Manager and Leadership team.
• Coordinate and support meetings, including diary management, preparation of agendas and papers, and minute taking.
• Manage sensitive and complex information in line with information governance and confidentiality requirements.
• Act as a key point of contact for internal and external stakeholders, using good judgement and initiative to prioritise workload.
• Assist with events, presentations, travel and general office administration to ensure the smooth running of the service.
• Ability to travel independently in accordance with Trust policies and service needs., Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying., Implementing and maintaining systems and processes within an administration team.
• Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
• Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information.
• Co-ordinating meetings and associated duties.
• Extracting data and report preparation.
• Participation in service and quality improvement initiatives.
• Advanced typing skills and inputting data accurately and efficiency.
  
  BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale.
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)., Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines.
• A sound understanding of quality improvement initiatives.
• Organising and completing demands and workloads meeting deadlines using delegation where necessary.
• Problem solving for an area of work or developing alternative or additional procedures.
  
  We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.