PA / Medical Secretary

The main duties include, but are not limited to:

• Provision of a comprehensive service to consultants and specialty teams.
• Transcribe dictation from audio transcription of clinical correspondence and documentation.
• Ensure all correspondence relating to patient care is acted upon in a timely manner.
• Liaison with patients to resolve queries, respond to consultant requests.
• Attend appropriate training and education sessions at the request of the manager.
• Management of clinic utilisation, including patient waiting list.
Any other duties required by line manager., 1. Provide a comprehensive service to consultants and specialty teams, including nurse practitioners, clinicians. 2. Manage the RTT patient pathway for patients within own area, ensuring these are recorded accurately on the relevant systems, keeping track of incoming referrals to ensure patient is reviewed promptly in appropriate clinic. 3. Clinical utilisation management, ensuring clinics are fully populated, cancelled as appropriate when consultants on leave, correct patients are booked in, etc. 4. Management of follow-up OPD wait list, highlighting areas of concern to consultant, line manager and others as appropriate. Cancel and add patients to the waitlist, as appropriate, ensuring lists are updated and patients contacted. Booking patient appointments as directed by the consultant, using the appropriate systems. 5. Deal with patient queries in a professional and courteous manner, ensuring information is shared with relevant clinical staff as required. 6. Ensure appropriate personnel are informed of consultant leave/study leave and sickness absence in accordance with Trust policy and notification periods: resident doctor leave to be treated in the same way. 7. Accurately transcribe clinical dictation using appropriate system ensuring reports are distributed in accordance with consultant instructions. Complete any actions arising from clinical dictation as required., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

An exciting opportunity has arisen for a motivated, enthusiastic and experienced Medical Secretary to join the administration team within the Rheumatology service, based on the Broadgreen Hospital site of Liverpool University Hospitals NHS Foundation Trust. Applicants should be an experienced and professional secretary with excellent organisational and communications skills. This would be an ideal opportunity to progress your career within the NHS. The successful candidate must be able to undertake all administrative duties, be well organised, able to plan their workload, work on their own initiative and work to deadlines, both individually and as part of a team. To provide a comprehensive service to the consultants and specialty teams, with the minimum of supervision. Organise your own workload and coordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show iniative commensurate with the role, and it is vital that confidentiality should be always maintained.,
• Educated to GCSE/O Level standard/equivalent minimum
• RSA/OCR Typing/Word processing Level III or equivalent
• Audio typing qualification (RSA/OCR Skills Level III) or equivalent
• Secretarial qualification or equivalent experience
Desirable criteria
• Knowledge of Medical Terminology
• ECDL or equivalent, Essential criteria
• Excellent IT skills with knowledge and experience of all Microsoft Office packages
Desirable criteria
• Experience working in an NHS office environment
  
  Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday. The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.