Based in the dedicated Clinical Assessment Service (CAS) supporting our NHS 111 call centre, you'll be working autonomously within your sphere of competency as a lead clinician in a multi-skilled team that includes advanced nurse practitioners, registered nurses, UCPs, mental health and dental nurses, prescribing pharmacists and pharmacy advisors. We are proud of our strong, stable infrastructure that ensures clinical safety and provides senior-level clinical support, 24 hours a day. You'll be able to keep your skills up to date with a CPD programme - and can expect education and training tailored to your needs and future plans. We work closely with the NHS to provide opportunities to learn, innovate and contribute new ideas. In addition to our bespoke Learning Management System, we offer discounted national update/clinical topic refreshers, support to become a supervisor/GP registrar trainer, plus a host of regional and national career development opportunities. We can offer this role as either bank or self-employed. Sessions are between 00:00 and 08:00 What you'll be doing

• Monitor clinical hub triage queues
• Telephone assessment of cases sent to the clinical hub by Service Advisors, Health Advisors or Clinical Advisors.
• To manage a range of case types including:
+ Assessment of children under-5 who have not reached a definite disposition via Pathways assessment. + Assessment of adults over-75 who have not reached a definite disposition via Pathways assessment. + Emergency contraception advice + Medication queries and requests + Support Clinical Advisors in validating Emergency Department and Green Ambulance dispositions following NHS Pathways assessment.
• Provide clinical advice and support to the other members of the CAS, currently:
+ Mental Health Specialist Nurses + Non-prescribing pharmacists + Dental nurses + Advanced Nurse Practitioners + 111 NHS Pathways trained Clinical Advisors
• Navigate appropriate cases for Home visit or district nursing service
• Manage prescription requests in conjunction with pharmacist, and administrative support following the faxed prescription process. Electronic prescribing ability is envisaged in the future.
• Support 111 Service Advisors, Health Advisors or Clinical Advisors, Operational and Clinical Supervisors by 'floor walking' and real time resolution of queries as required.
• To work with the multidisciplinary team within the clinical hub, management team and call handlers, together with other members of staff, to maximise effective and efficient delivery of care to patients.
  
  GMC registration certificate and inclusion on the GP Performers List with a valid CCT.
• Experience to confidently manage acute and chronic presentations for both adult and paediatric patients, with a proven ability to maintain and monitor high standards of care.
• Excellent listening and communication skills, with experience of telephone assessment and good IT/keyboard skills.
  
  As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. It's better for everyone.