Outreach Worker

use and justice services. You'll bring experience supporting people with complex needs, confidence in managing risk and maintaining accurate records, and a commitment to safeguarding, equality and person centred practice. If you're proactive, adaptable and motivated by making real change happen, this role offers a meaningful opportunity to do exactly that. In this role, you will: Engage adults experiencing homelessness through targeted street outreach, including early morning shifts.
Build trust and provide person centred support across housing, health, substance use, finances and meaningful activities.
Create SMART support plans, complete risk assessments and maintain accurate case records in In Form.
Work collaboratively with housing, health, justice and community partners to deliver joined up support.
Advocate for trauma informed, strengths based services and challenge barriers within local systems.
Support clients to attend appointments, sustain accommodation and improve wellbeing and resilience.
Uphold safeguarding, lone working and professional boundary standards at all times.
Demonstrate flexibility, problem solving skills and commitment to equality, inclusion and the charity's values. About You Bring strong people skills and the ability to engage confidently with individuals experiencing homelessness, mental ill health or substance use, using clear communication, SMART support planning, accurate digital record keeping and effective multi agency working. You'll stay flexible during outreach and lone working, apply a trauma informed and strengths based approach, and show resilience, professionalism, safeguarding awareness and a commitment to equality. We're looking for evidence of supporting people with complex needs (including lived experience), maintaining high quality documentation, collaborating with partners and delivering safe, reflective practice in community based settings. What You'll Receive Tailored training and development
Flexible working options where suitable
26 days annual leave, rising with service
Family friendly leave policies

Pension scheme with employer contributions up to 7%
Employee Assistance Programme with 24/7 GP access
Discounts across retail, travel, food, fitness and more
Cash health plan for you and your family
Death in service benefit
Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the
scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. #INDSCP Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People