Outpatients Manager

We have an exciting opportunity to join our dynamic Outpatient Team! We are looking for a friendly, flexible and motivated Outpatients Manager to manage our forward-thinking Outpatients Departments based in William Harvey Hospital and Kent and Canterbury Hospital. You will work closely with our fantastic nursing team and consultants. You will play a key role in supporting patients who access our consultant led clinics, minor surgery, clinical procedures and pre-operative assessment services. Our department delivers high quality care across a broad range of specialties including Ophthalmology, Urology, ENT, Orthopaedics, Dermatology, Paediatrics and General Surgery. About the Role

• As a valued leader of our Outpatients teams, you will lead an expert team of clinicians who:
• Provide safe, high-quality, and compassionate care to patients across multiple specialities.
• Support and assist clinicians in running outpatient clinics and minor surgical procedures.
• Work collaboratively within a large, multidisciplinary team to maintain smooth and efficient patient flow.
• Contribute to service improvements and act as a positive role model, upholding our CREATE values at all times.
• You will also be supporting the senior management team to lead the governance agenda for the departments and further developing services
Full Time: 37.5 hours per week across a 7 day working rota. Our department operates Monday to Saturday between 8:00am and 8:30pm, and flexibility to work a variety of day shifts is essential.


• RGN Level 1
• Teaching and Assessing in Clinical Practice or equivalent
• Proven post registration experience
• Outpatient management experience
• Outstanding leadership skills with experience in a clinical senior post
• Knowledge of compliance with CQC regulations
• Proven ability to review, develop and implement OPD services
• Experience of budget management
• Experience of producing management reports
• Surgical Pre-Assessment
• Excellent communication and interpersonal skills
• IT competent
• Experience in developing policies and procedures
• Clinical Leadership and team building skills
• Commitment to professional development
• Ability to work independently and as part of a multi-disciplinary team
• Management of clinical risk
• Supportive to staff and committed to staff development
• Ability to problem solve
• Track record of ability to implement and develop new services
• Flexible and tactful
• Ability to cope under pressure
• Ability to act a role model for best practice
  
  The opportunity to work with a friendly, supportive and innovative team.
• Exposure to a wide range of specialties, maintaining and developing valuable clinical skills.
• A workplace culture that encourages professional growth and continuous learning.
• The chance to make a real difference in a caring, patient-focused environment.
If you are passionate about delivering excellent care and want to be part of a collaborative team where your contribution is truly valued, we would love to hear from you. Apply now and help us CREATE exceptional experiences for every patient, every day. Our principle sites are in Margate, Ashford and Canterbury. This role is based in Ashford and Canterbury predominantly, with occasional travel to other sites (Margate or Deal). Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you. We are committed to fostering a diverse and inclusive workplace. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work. We are a very flexible employer and this is a great, fun team to work for. The service is growing and evolving with exciting developments and opportunities ahead. There's no better time to join us! We offer enhancements for Saturdays and any work between 8pm and 7.30am on weekdays at time +30% of your basic salary rate. For Sundays and Bank Holidays at time + 60% of your basic salary rate. Thank you for your interest in this role, we would be delighted to welcome you to Spencer Private Hospitals, Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce. Staff wellbeing is a priority for the organisation with some perks of employment being -
• Free on-site staff carparking
• Staff discount for treatments
• Enrolment into a staff pension scheme
• Investment in staff training
• Annual salary increment
• Additional benefits available in line with our NHS colleagues
• Local retail discounts
We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England'. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality. Our CQC report has a rating of Good - and we are now on an improvement trajectory to Outstanding. Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.