Outpatients Bookings Officer - General Medicine | Frimley Health NHS Foundation Trust

We are looking for a highly organised and motivated individual to join the Medicine Directorate as an Outpatient Appointments Coordinator. This is a key administrative role, responsible for managing and booking outpatient appointments across Trust sites for a variety of specialties. As a first point of contact for patients, you will play an important role in delivering a professional and efficient service. You will support clinical teams by coordinating appointments in line with Trust targets, ensuring clinics run smoothly while maintaining a high standard of patient care. The role requires excellent communication and organisational skills, with the ability to work effectively in a fast-paced healthcare environment. You will liaise with both internal teams and external stakeholders, contributing to the overall delivery of high-quality outpatient services. This is an excellent opportunity for someone who is proactive, detail-oriented, and committed to providing a positive patient experience.

• Arranging appointments over the telephone with patients
• Booking patient appointments from waiting lists
• Rescheduling and cancelling appointments at short notice, when required
• Rescheduling of appointments due to annual leave/other commitments
• Liaising with clinical admin
Visa Sponsorship: This position isnot eligiblefor Skilled Worker visa sponsorship. Applicants must already hold theright to work in the UKfor the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo