Outpatient Clinic Coordinator - Glaucoma

As a Clinic Coordinator you will be responsible for supporting your Manager in ensuring that our service and patients' needs are met through delivery of high - quality care.

You will be an integral member of the multidisciplinary outpatients team. You will deliver excellent customer service to our patients, and provide a professional, comprehensive and efficient reception and administration service to the Trust's outpatient clinics based at Moorfields, City Road.

You will have the ability to work independently as well as part of a multi-disciplinary team. You will be a key member of staff and will be integral to the success of the hospital, thanks to your interactions with both clinical staff and patients. You will manage designated clinics in line with agreed clinic profiles, being the first point of contact for patients within the clinic area.

Main duties of the job

We are looking for motivated, enthusiastic staff who possess good interpersonal skills, a polite and courteous manner and will adhere to the trust values of caring, organised, excellent and inclusive.

To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients.

To provide a professional, comprehensive and efficient reception and administration service to the Trust's outpatient clinics based at Moorfields, City Road.

To promote a positive image of the Trust's outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.

o Competitive salary (including high-cost area supplement)o Membership of the NHS Pension Schemeo 24/7 independent counselling supporto Career-long learning and development opportunitieso Excellent transport connectionso Access to NHS and Blue Light discount schemeso Free Pilates classeso Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.