Outpatient Clinic Coordinator - Ealing

Moorfields Eye Hospital invites applications for the post of Outpatient Clinic Coordinator at Moorfields at Ealing. This post requires hours that cover the administrative duties from 08:00-16:00, 09:00-17:00, 10:00 -18:00.,

• To provide effective clinic management, reducing over-booking of clinics and helping to ensure a positive experience for patients.
• To provide a professional, comprehensive and efficient reception and administration service to the Trust's outpatient clinics based at Moorfields North satellite sites.
• To promote a positive image of the Trust's outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating acommitment to putting patient care first.
• To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
• To ensure adherence to the Trust's Access Policy at all times.
• To work as part of a large administrative team and provide cross- cover as and when required.
• To actively reduce the number of hospital appointments not attended by confirming follow-up appointments with patients face-to-face where possible.
  
  At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport link
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.