Outpatient Clinic Co-Ordinator

There is a full-time role 37.5 hrs) based at Royal Papworth Hospital in Cambridge. This role will include out-patient reception duties with face-to-face contact with a wide range of patients and visitors, co-ordinating clinics with the clinical teams, working with a variety of software packages to facilitate our video consultations and COVID screening, all worked on a roster basis, This is a great opportunity to work in a role where you can make a real difference to the delivery of patient care whilst working within a supportive team with training provided to meet the demands of the role.

You will need experience of dealing with competing and challenging deadlines within a fast-paced out-patient clinic area where clinic delivery and attendance has changed significantly over the past 2 years. You should have a good understanding of RTT and patient pathways. You should be able to work with key stakeholders to help drive service improvements within clinical administration and out-patients and possess excellent communication skills.,

• High level of organisational skills
• Excellent communication skills with direct patient contact
• Keyboard skills and knowledge of the Microsoft suite
• The ability to prioritise and work to deadlines
  
  Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.
Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. For a street view tour: https://royalpapworth.nhs.uk/virtual-tour