Outpatient Booking Officer

Job responsibilitiesTo understand the role in more detail, please refer to the attached job description and person Specification
Knowledge
EssentialKnowledge of Microsoft Outlook and packagesCommunication with different stakeholders at various levelsEvidence of team workerAbility to work under pressureAbility to prioritiseShow time management skillsWillingness to learn and adapt to changesDesirableKnowledge of 18 weeks pathwayKnowledge of Medway and NHS in generalECDLNVQ Level 2 AdminAdmin experience
Qualifications
EssentialGood standard of educationDesirableEvidence of personal development
Experience
EssentialOf outpatient services and outpatient booking processesExtensive knowledge of MedwayDesirableCustomer care experience
Contractual
EssentialAbility to be flexible with working hoursAdherence to Trust and departmentalPolicies and proceduresAbility to work in a confidential settings
Person Specification
Knowledge
EssentialKnowledge of Microsoft Outlook and packagesCommunication with different stakeholders at various levelsEvidence of team workerAbility to work under pressureAbility to prioritiseShow time management skillsWillingness to learn and adapt to changesDesirableKnowledge of 18 weeks pathwayKnowledge of Medway and NHS in generalECDLNVQ Level 2 AdminAdmin experience
Qualifications
EssentialGood standard of educationDesirableEvidence of personal development
Experience
EssentialOf outpatient services and outpatient booking processesExtensive knowledge of MedwayDesirableCustomer care experience
Contractual
EssentialAbility to be flexible with working hoursAdherence to Trust and departmentalPolicies and proceduresAbility to work in a confidential settingsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HopsitalMansfield RoadSutton-In-AshfieldNG17 4JLUnited KingdomEmployer's websiteEmployer detailsEmployer nameSherwood Forest Hospitals NHS Foundation TrustAddressKing's Mill HopsitalMansfield RoadSutton-In-AshfieldNG17 4JLUnited KingdomEmployer's website

closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.Offering support to the team whenever necessary, fostering a collaborative and positive work environment.Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathwaysApply now to join our team!Main duties of the jobTo understand the role in more detail, please refer to the attached job description and person usWe are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At