Outpatient Administrator (Band 3)

We have two fantastic opportunities to join our Outpatient Appointments team as Administration Officers. Based in the main Outpatients Department, you will be required to work closely with clinicians and other administrative colleagues to ensure all clinics are fully utilised and prepped. You will also responsible for managing patients RTT pathways. You will be responsible for answering any telephone queries both from staff and patients.

Successful candidates will be able to demonstrate excellent interpersonal and communication skills. The ability to manage a busy workload is essential. They will be able to demonstrate excellent administration skills. You will be able to demonstrate a good telephone manner, whilst being able to deal with challenging queries. The successful candidate must have a good knowledge of Microsoft office, and previous experience of Patient Admin Systems and RTT targets would be beneficial.

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values: We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.