Out of Hours Team Manager - Housing Services

Location: This hybrid role involves overseeing our housing sites across Hertfordshire, Buckinghamshire, Oxfordshire and Bedfordshire, with the expectation that you will be regularly available on-site as needed Hours: This is a night role and you'll be expected to work between the hours of 10:00 PM - 7:00 AM What You'll Be Doing

• Lead the delivery of One YMCA's overnight housing services between 10:00 PM and 7:00 AM
• Manage night operations across multiple sites, ensuring consistent and high-quality support for residents
• Supervise and support night staff, maintaining staffing levels and coordinating nightly tasks
• Act as the Designated Safeguarding Lead for Out of Hours, ensuring timely and accurate recording, referral, and escalation of concerns
• Ensure smooth handovers between shifts and maintain clear communication with day teams
• Respond confidently to emergencies and contribute to crisis management and service development
• Promote continuous improvement and uphold service standards during out-of-hours periods
Does this role sound like the perfect fit for you? If so, we encourage you to download the full job description below and submit your application without delay - we'll be interviewing on a rolling basis Why Join Us? At One YMCA, we believe that every hour matters - especially the ones when others are asleep. You'll be part of a committed, values-driven organisation that supports vulnerable individuals to build better futures. We offer:
• A supportive team environment
• Opportunities for training and development
• Access to health and wellbeing resources
• Competitive benefits and pension contributions
  
  One YMCA is seeking a compassionate and capable Out of Hours Manager to lead our essential overnight services. In this pivotal role, you'll ensure that residents receive consistent, high-quality support during evenings and nights - times when traditional services are unavailable and when many individuals feel most vulnerable. Your leadership will help create a safe, responsive, and supportive environment that truly makes a difference, As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
  
  This is a Full Time role.Hours per week: 42Working Pattern: 10PM - 7AM / Monday-Sunday / Hours to be discussed at Interview