Out-of-Hours Clinical Systems Dispatcher

Taurus Healthcare are recruiting a Clinical Systems Dispatcher on a zero hour contract. The Out-of-Hours Service ensures that urgent care is available evenings, overnight and bank holidays during both the week and weekends. The Clinical Systems Dispatcher is responsible for effective dispatching within medical records and coordinating patient flow for face-to-face appointments and home visits within set timelines., The Clinical Systems Dispatcher acts as the operational point of contact when the Operational Shift Manager is not on duty (overnight) for all aspects of the Out-of-Hours clinical service. To act as an operational liaison point for other Taurus services to support transfer of patient care and to escalate concerns or problems that arise on shift, when the Operational Shift Manager is not working, to the Director on Call when required.

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 190,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

Taurus Healthcare offer many employee benefits, such as:

• Access to a generous NHS pension scheme with 20.68% employer contribution
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff)
• Access to an extensive Employee Benefits Programme (Vivup) offering:
• 24/7 access to counselling services
• Salary-sacrifice scheme for cars and bikes
• Access to a range of discounts from national retailers
• Access to the Blue Light extensive discount scheme., £12.53 to £14.24 an hour Work between 22:00 - 08:00 every day is paid at 35% enhancement