Out of Hours Call Operator

Job details

• Posting date: 16 June 2025


• Salary: £25,760 to £27,339 per year


• Additional salary information: Excellent Plus Benefits


• Hours: Full time


• Closing date: 25 June 2025


• Location: Sutton in Ashfield, NG17


• Company: People Potential Possibilities


• Job type: Permanent


• Job reference: KM/EL/13C

Summary

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people. We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

Job Title: Out of Hours Call Operator

Hours: 37.5 hours per week

Shift Pattern: Shifts will be between the hours of 5pm and 9am, Monday to Friday, and either 9am to 9:30pm or 9:30pm to 9:00am at the weekends, participating in a flexible rota.

We have an exciting opportunity for someone to join the Derbyshire Out of Hours team as an Out Of Hours Call Operator, based in Sutton in Ashfield.

As the Call Operator you will participate in arranging emergency accommodation on behalf of the Derbyshire districts and boroughs in a compassionate, non-judgemental and professional manner. You will also support in maintaining good relationships with internal and external partnerships, maintain and review accurate records, be organised and efficient in responses and rota cover, working alongside the senior, service manager or nominee.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

• 27 days annual leave per year, plus Bank Holidays


• Pension Scheme


• Paycare Employee Assistance Programme


• Excellent Training Opportunities


• Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving 'Net Zero' Carbon emissions by 2050.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

#s1-Gen

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support., In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

· 27 days annual leave per year, plus Bank Holidays

· Pension Scheme

· Paycare Employee Assistance Programme

· Excellent Training Opportunities

· Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.