OSC Project Support

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a highly organised OSC Project Support professional to support the successful mobilisation, transition, and integration of contracts within the Operational Service Centre (OSC). Working closely with the OSC Project Lead, the role plays a central part in coordinating activities to ensure projects are delivered on time, to required quality standards, and in line with operational requirements., We are looking for someone who can act as a central point of support across mobilisation and transition activities, maintaining strong project structure through effective planning, tracking, and communication. The role supports readiness across people, process, and technology, enabling a smooth transition from mobilisation into business-as-usual operations and contributing to overall service excellence.,

• Support mobilisation activities from contract award through go-live and hypercare
• Maintain project plans, timelines, and trackers, monitoring and reporting progress
• Coordinate activities across multiple teams to ensure operational readiness
• Maintain project documentation, including RAID logs (risks, actions, issues, dependencies)
• Support governance meetings by preparing materials, capturing actions, and tracking delivery
• Liaise with internal stakeholders to ensure alignment across functions
• Track onboarding activities including training, system access, and inductions
• Support transition planning, including testing, validation, and handover into BAU operations
  
  Experience in a project support, coordination, or administrative role
• Strong organisational and planning skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and ability to work with a wide range of stakeholders
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Structured, methodical, and highly organised approach to work
  
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link