Optometrist Coordinator
Vision Express, East Village, Newham
Optometrist Coordinator
Salary not available. View on company website.
Vision Express, East Village, Newham
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 24 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 884d5c5d4f16448cabbffcf25933c63f
Location ref: East Village, Newham
Full Job Description
Where customer service meets premium eyewear and medtech innovation. Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do
- Coordinate and manage daily clinic schedules to maximise efficiency
- Book and manage customer appointments confidently and accurately
- Welcome customers and act as the first point of contact in-store
- Support smooth handovers from the testing room to the sales floor
- Support and coordinate optometrist team members throughout the day
- Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
- Balance clinical coordination and customer-facing activity in a fast-paced environment This role carries additional responsibility beyond a Retail Assistant, making it an excellent development opportunity for those looking to grow within optical retail. What You'll Get
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £180
- 33 days holiday, with buy/sell options
- Family & friends discounts plus free eye tests
- Employee wellbeing support
- Opportunities to make a global impact through the OneSight Foundation
- Structured development and progression opportunities within Vision Express
Highly organised with strong attention to detail - Confident, friendly and professional with excellent people skills
- Emotionally intelligent and comfortable managing multiple priorities
- Able to challenge and influence colleagues positively when needed
- A calm, proactive communicator who keeps the customer at the centre of every decision Experience in optical retail or a customer-focused environment is beneficial, but your mindset, confidence and ability to coordinate people and processes are what matter most.
With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.