Ophthalmology Service Manager

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don't hesitate to contact our recruitment campaigns team directly via [email protected]
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Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post., Hywel Dda University Health Board is entering an exciting period of development, and we are looking for a motivated Ophthalmology Service Manager to help lead and modernise our service. The successful candidate will provide day to day operational leadership across our Ophthalmology service, working closely with clinical, nursing and orthoptic leads ensuring safe, efficient, and high quality patient care., + Lead the operational delivery of the Ophthalmology service.
+ Support achievement of national performance standards, including R1 Eyecare Measures, RTT and Follow Ups
+ Drive service improvements and pathway modernisation.
+ Use and analyse data to support decision making and improvements.
+ Motivate and support multidisciplinary teams to deliver excellent patient care.
+ Ensure effective communication across all areas of the service., Why Join Us? This is an exciting moment for our department as we continue to grow, innovate, and improve services for our Health Board population. You will be part of a supportive leadership team with real opportunity to make a positive impact.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This is a critical leadership role requiring strong operational insight, strategic thinking, and the ability to work collaboratively across clinical and managerial teams.
A detailed overview of responsibilities, required competencies, and expectations for the Service Manager role is provided in the Job Description.
Interested applicants are encouraged to review this document to gain a full understanding of the scope and impact of the position.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 08/05/2026.

+ Strong healthcare operational management experience.
+ Strong Demand and Capacity planning skills
+ Excellent communication, analytical (including Excel expertise), and problem solving skills.
+ A proactive, improvement focused leader.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
+ Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
+ Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
+ Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
+ 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
+ Numerous mental health and learning disabilities services, Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.