Operations Support Manager

Salary not available. View on company website.

Securitas, Filton, South Gloucestershire

Full time
Permanent
Onsite working

Posted 2 days ago, 3 May | Get your application in today.

Closing date: Closing date not specified

Job ref: 5b7824ec8fac492c8412e606b1fabf33

Location ref: Filton, South Gloucestershire

Securitas

Full Job Description

To be the first point of contact for operational employee queries.
To assist in updating and maintaining customer information as required.
Ensure that all rostering is accurate to ensure minimal pay queries, no dropped shifts, and that accurate invoices may be produced and dispatched within required timescales.
To maintain staff HR records and personnel files appropriately for the contract as required.
Take detailed notes on any issues including investigations/disciplinaries/capability-performance/etc., ensuring company policies and procedures are adhered to.
Assist in the management of all direct and indirect costs to ensure these match the requirements for the effective operation of the contract including recruitment, training, expenses etc.
Ensure accuracy of all operational data, and regularly review and report on progress, highlighting any risk of significant variances as they arise, and taking action where needed.
Support the contract with the preparation of audit and compliance reporting.
Assist in the recruitment and succession planning to ensure that the contract has the capability to deliver consistent high levels of service and contingency.
To be aware of, and (with the assistance of support functions) ensure all staff and officers in the contract comply with all aspects of Securitas policies and procedures and relevant legal and regulatory requirements, demonstrating appropriate levels of control.
To actively participate and support the development of the contract through involvement in the development of the Securitas strategy through involvement with company and area initiatives and projects.
To carry out reasonable requests from the contract, client and senior management team including support during emergency and unusual situations.

Direct job link

https://www.jobs24.co.uk/job/operations-support-manager-126790480