Operations Support Assistant

Operations Support Assistant | Houston & Hawkes | Various London Locations | 24 Hours Per Week A fantastic opportunity to join one of the UK's leading hospitality employers and become the trusted support to an experienced Operations Manager. Houston & Hawkes are looking for a highly organised, proactive and professional Operations Support Assistant to support the day-to-day operation of a portfolio of prestigious London contracts. This is a varied role that combines administration, operational support and people-focused responsibilities, offering excellent exposure to the wider hospitality business. Working closely with the Operations Manager, you will help ensure our sites run smoothly, supporting managers and teams across multiple locations while gaining valuable experience within an award-winning company. THE ROLE

• Working closely with the Operations Manager to support a portfolio of hospitality contracts
• Providing administrative support, reporting and operational documentation
• Assisting with recruitment, onboarding and general HR administration
• Supporting site managers with day-to-day operational requirements
• Coordinating meetings, communications and business updates
• Assisting with compliance, training and people-related processes
• Supporting operational projects and business initiatives
  
  Previous administration, operations, HR or hospitality support experience desirable
• Highly organised with excellent attention to detail
• Strong IT skills, including Microsoft Office
• Professional, confident and approachable communication style
• Able to manage multiple priorities and work independently
• Proactive, reliable and solutions-focused
• Positive attitude with a genuine desire to support and develop others
  
  Houston & Hawkes is an award-winning independent caterer, proudly ranked among the Top 14 Best Companies to Work For in Hospitality and a certified B Corp.
We are passionate about creating exceptional hospitality experiences and equally passionate about the people who make them possible. We invest in our teams, develop talent from within and provide genuine opportunities for career growth. If you're looking for a varied role where you can make a real impact, work alongside experienced leaders and become part of a supportive, ambitious business, we'd love to hear from you.


• Tuesday, Wednesday & Thursday working pattern
• 24 hours per week
• Excellent work-life balance
• Free meals whilst on site
• Contributory pension scheme
• Employee Assistance Programme
• Life assurance at two times salary
• Enhanced family-friendly benefits
• Day off on your birthday
• Membership of CODE Hospitality
• Summer & Christmas parties
• Recognition schemes and people awards
• Training, development and genuine career progression opportunities