At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. The role & what you take care of: (Role know internally as Operations Support Associate) We are seeking a proactive and enthusiastic Operations Support Administrator to become part of our dedicated team of Building Safety and Compliance professionals. In this position, you will play a vital role in providing administrative support to ensure efficient, accurate, and reliable data processing. Our primary objective is to manage all customer interactions promptly and effectively, ensuring that each contact delivers an exceptional experience from the beginning.

• Facilitate administrative support and foster team collaboration to ensure efficient, accurate, and reliable data processing.
• Ensure all customer contact is managed and responded to promptly, guaranteeing that customers receive the best experience at the appropriate time, on the first interaction.
• Process and collate data for payments to suppliers, contractors, and staff. Assist in the implementation of new IT systems and work practices, while compiling and preparing statistics as required.
  
  Experience in working in a fast-paced environment with great IT, communication, and interpersonal skills.
• A keen eye for detail and able to problem solve through collaboration with customers and colleagues.
• Capability to work on your own (working from home) whilst remaining a team player.
• Be self-motivated, ambitious, and ready to take on tasks with enthusiasm and determination.
  
  Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year. Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory. Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant. Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers. For further information about Magna, please visit our website by clicking . #teammagna Magna Housing

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. We offer:
• Company sick pay
• Pension matched up to 8%.
• Learning and Development.
• Mileage and Agile working
• Paid day a year to volunteer.
• Wellbeing Portal and Colleague Voice.
• Rental / Stamp Duty Loan and Credit Union.
• Employee assistance & Health Care Cash Plan.
• Discounts on entertainment, high street shops and grocery shopping.
• Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.