Operations Resource Coordinator

Our Operations Resource Coordinators join us on a 9-month training programme which ensures robust training and support for all of our colleagues. The post holder will need to be organised, reliable, able to prioritise and adaptable to be able to support the office. Operations Resource Coordinators are responsible for delivering resourcing services to the Trust. This includes planning Relief shifts, processing annual leave requests and allocating annual leave to keep us in line with our KPIs. We manage all sickness calls for the Trust, book specified training days for operational colleagues and support our colleagues with shift swap requests, overtime requests and many other general queries which are managed through numerous Outlook email accounts. Operations Resource Coordinators also maintain, administer and oversee the Global Rostering System (GRS) for the management of resources and fleet, and the co-ordination of personnel records, rota patterns and abstractions; including the handling of sensitive and confidential information. This will include testing and roll out of software updates, providing help facilities and being responsible for information and records. Operations Resource Coordinators do not have any line managerial responsibilities but they are relied upon to mentor others in the team. We do want our Operations Resource Coordinators to 'Lead' in their given areas and become the experts and be able to work autonomously.

Do you have strong administrative skills? Are you good with attention to detail? Then look no further! We are we are currently looking for a friendly, enthusiastic, and motivated administrator to join theResource Operations Centre (ROC) team in Exeter. No previous experience is necessary as full training will be provided!,

• This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
  
  Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day.We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our five-year strategy which has continually improving patient care at its very core. At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers.If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.In return we will equip you with the skills, resources and development you need to thrive in your role.
  
  Working on a rota that provides rest days on weekdays and the possibility of being able to swap shifts.
• Basic salary range of £28,392 to £31,157 plus unsocial hours pay
• Flexible Overtime opportunities
• Flexible working opportunities
• Employee Assistance programme
• Well being Support programs
• Full training for the role
• Opportunities for on-going personal and professional development
• Future Career Opportunities across the South West
• Access to the National Apprenticeship Programme for fully funded work-based higher education, up to degree level
• Access to Unison, the UK's largest public services Trade Union, Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public
• holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK