Operations Operative

As a key member of our team, you will contribute to our end-to-end operations and support the delivery of high-quality, sustainable IT services. Your responsibilities may include:

Core Responsibilities

Carry out daily operational tasks to support the team and wider business.
Deliver excellent customer service internally and externally.
Support the movement, processing, or administration of IT equipment and materials.
Maintain accurate records and use company systems to update information.
Follow internal procedures, health and safety guidelines, and compliance standards.
Contribute to continuous improvement and lean working practices.
Role-Specific Tasks

Pick and handle products accurately and with care
Use systems (e.g. ServiceNow/ERP) to manage stock movements in real time
Carry out stock checks and maintain high levels of stock accuracy
Process supplier returns, ensuring warranty checks and timely RMA handling
Communicate with suppliers to track returns and updates
Perform quality checks and report any damages
Support global dispatch activities
Maintain a clean, safe, and organised working environment
Work flexibly across different operational areas as required
Why Join Us?

At Converge UK, you're not just doing a job-you're contributing to a company with purpose:

Our Values

Empowering Our People - We invest in your growth.
Sustainability & Community at Heart - Your work directly supports our environmental impact goals.
Customer-Centric Excellence - You'll help deliver solutions that make our clients better and faster.
Partnerships Built on Trust - Work in a supportive, collaborative team environment.
What We Offer

A varied role with opportunities to learn across multiple areas.
Training to develop multi-skilled capability within your department.
A supportive team culture that values safety, efficiency, and personal growth.
Opportunities to expand your skills in IT hardware, logistics, refurbishment, systems, or customer service.
Wellbeing support with our Help at Hand employee app and an optional health cash plan.
Holiday buy scheme-purchase up to 5 days of annual leave (T&Cs apply).
Ready to Apply?

If you're enthusiastic, hands-on, and eager to be part of a company making a real impact in sustainable technology, we'd love to hear from you.

Converge UK is on a mission to deliver sustainable, innovative IT solutions-and we're growing. We're looking for a hands-on, motivated Operations Operative to join our Operations team. If you care about doing meaningful work, enjoy being active, and want to develop your skills in a fast-paced environment, this could be the perfect role for you., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.