Operations Officer, Volunteer Car Service

This post holder will be responsible for the management of the Volunteer Car Service across Wales. This role will contribute to building resilient communities as a consequence of involving public and community agencies in the provision of appropriate and safe services. Communicating effectively with WAST Volunteers, staff representatives and managers and Volunteer Management team on a regular basis, both individually and at team meetings, establishing and maintaining good and productive two-way service relations. Monitor standards of performance and recommend measures to improve compliance and address any deficits identified of the volunteers.,

• The role contributes to volunteer management, performance monitoring and continuous improvement through effective leadership, communication and governance, including oversight of training, wellbeing, assets, medicines and compliance with policies and standards.
• Acting as a key link between operational delivery and service management, the post holder identifies issues, escalates risks appropriately and supports learning from incidents and concerns.
• The role has a direct impact on volunteer wellbeing, service resilience and the Trust's ability to deliver safe, sustainable services that support community resilience and organisational priorities.
  
  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
  
  #RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.