Operations Manager (Future Head of Operations / COO Track)

As we scale nationally, we're looking for an ambitious Operations Manager to build the systems, processes and supply chain that power our growth. This isn't a role maintaining an existing operation. It's an opportunity to help build one. The Opportunity You'll work directly with our Founder & CEO, alongside an experienced fractional COO, helping transform a fast-growing startup operation into a scalable, world-class supply chain. For the right person, this role offers a clear progression path: Operations Manager > Head of Operations > COO What You'll Own Supply Chain & Inventory Planning

• Manage inventory visibility and stock reporting
• Build rolling demand and inventory forecasts
• Monitor stock levels across all sales channels
• Create reorder plans and identify supply risks early
• Coordinate production timelines and inbound stock
Supplier & Production Management
• Manage relationships with manufacturing partners
• Track production schedules and shipments
• Coordinate import logistics and delivery timelines
• Improve supplier communication and reporting
Warehouse & Fulfilment
• Work closely with warehouse and 3PL partners
• Monitor dispatch performance and service levels
• Resolve fulfilment issues quickly and effectively
• Improve operational processes and workflows
Retail Operations Support some of the UK's most exciting retail partners, ensuring operational excellence behind every account., Work closely with both the Founder & CEO and an experienced COO.


• Highly organised and detail-oriented
• Proactive and solutions-focused
• Comfortable taking ownership
• Calm under pressure
• Commercially minded
• Happy rolling up your sleeves in a growing business
Experience Ideally you'll have:
• 2+ years' experience in FMCG, consumer goods or supply chain operations
• Experience working with warehouses or 3PL providers
• Strong stock management and forecasting skills
• Advanced Excel or Google Sheets capability
Experience with inventory systems, ERPs, Xero, Asana, Trello or Monday.com is advantageous.

Modern Reading co-working space with gym and yoga facilities, around 25 minutes from London Paddington. Plus flexible working, regular industry events, founder networking opportunities and a genuinely ambitious team. Ready to Build Something? If you're looking for more than just a job and want to learn how a modern FMCG brand scales from the inside, we'd love to hear from you.