Operations Manager (Cleansing)

We are seeking an experienced and driven Operations Manager to lead Waste and Street Cleansing services across Nottingham, with a particular focus on supporting the delivery and implementation of the new Bulky Waste collection service. This role will manage frontline teams, oversee day-to-day operations, and ensure high-performing, customer-focused service delivery across your locality and citywide initiatives. You will play a key role in coordinating operations, improving productivity, and driving service standards across cleansing and waste functions.

• Relevant management or professional qualification, or equivalent experience in Waste, Cleansing, or Public Realm services.
• Experience of managing large, diverse frontline teams and delivering high-quality operational services within waste, cleansing, or similar environments.
• Strong knowledge of Waste and Street Cleansing operations, Health and Safety legislation, and operational service delivery requirements within a public sector or similar setting.
• Proven leadership skills with the ability to motivate teams, manage performance, drive improvement, and deliver efficient, customer-focused services. Strong communication, problem-solving, and IT skills (including Microsoft 365), alongside the ability to work collaboratively and adapt to changing service demands.
• Excellent communication and interpersonal skills, with the ability to engage effectively with staff, residents, Councillors and stakeholders.
• Strong organisational and problem-solving skills, with the ability to plan resources, respond to operational challenges, and manage competing priorities.
Experience of managing change, implementing new services or initiatives, and driving continuous improvement across operational teams. Full UK driving licence

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
• You can read more about the different benefits offered to colleagues working for Nottingham City Council ., Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.