Operations Manager

Are you a social work manager ready for an exciting next step in your career? Do you have extensive operational experience, understanding and empathy; knowledge of quality in practice, including best practice when safeguarding people who are experiencing abuse and neglect? Are you interested in working with partners locally and nationally to develop and improve practice in beautiful East Sussex? Then this role is what you are looking for., The role is multi-dimensional, leading a team of committed practitioners, acting as a link worker for operational teams, and ensuring continuity in regard to as a MARAC duties. There will also be a requirement to undertake, oversee and report on audits and to be involved in other quality assurance work to ensure learning themes are identified. This will include working with colleagues in other divisions to update policy and guidance to support our staff and partners., To apply for this role, please follow the 'Apply Now' button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our and our .
Interviews will take place via Microsoft Teams unless you request an in-person interview. The interviews will take place wc 30 November 2026.
Candidates who meet certain criteria are given priority when we shortlist. See our for details.
Details about building accessibility for County Hall, St Mary's House and Cavendish House are available on our website:
If you have any questions about the building accessibility for the building this role is based in, please contact the hiring manager.
The Operations Manager for the Quality, Practice and Safeguarding Team is a new role; leading a team of experienced practitioners to support and enhance the quality of practice of ASCH in East Sussex. This is a unique and exciting position which embodies the fundamentals of good social work practice as well as informing our key strategic objectives.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our .
If you are interested and would like more information, please email Sharon Leaver, Head of Service for Quality, Practice and Safeguarding and Principal Social Worker, for an informal discussion about this opportunity.
For a team that supports you, choose East Sussex!

You need to be a confident presenter, and able to adapt what you are presenting and to whom. This role is based in County Hall, Lewes, covers the whole county and we provide the IT that enables you to work from home on some days too.
For this role we are looking for candidates who:
are registered as a social worker with Social Work England
experience of management of teams including staff supervision and management, team motivation and team building
have knowledge of the relevant legislation and able to apply in practice
experienced in the management of change
committed to equal opportunities and ethical, anti-discriminatory practice.

We are looking to recruit a dedicated and experienced leader into the role of Operations Manager for the the Quality Practice and Safeguarding Team, with a focus on supporting our colleagues to develop and enhance their practice within Adult Social Care and across East Sussex. This permanent role is for a registered social worker with a proven record of being able to work in partnership with colleagues and partners to oversee complicated and difficult stories, support and manage change, and for someone who is confident in presenting, embedding learning and advising on safeguarding enquiries.