Operations Manager

The Operations Manager will support the Practice Manager in the effective day-to-day running of the practice, with lead responsibility for finance, compliance, estates, premises and health and safety management.

The post-holder will help coordinate practice functionality, manage and motivate staff, support service delivery, and contribute to quality, continuous improvement, learning and development, and regulatory compliance, including CQC requirements.

As this role will have access to a higher level of confidential data in the course of their employment, there is an expectation that the post holder will always maintain the highest level of confidentiality and integrity. Sensitive information could be from either internal sources, or from external partner organisations.

To manage and coordinate all aspects of practice functionality, motivating and managing staff, patient services, premises and health and safety management.

Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations., The purpose of the role is to:

To support the Practice Manager in the effective operational management of the practice, with specific responsibility for finance, compliance and estates functions.

To ensure robust financial processes are maintained, including invoice management, banking, claims, petty cash, financial reporting and effective financial controls.

To oversee premises, facilities, procurement and health and safety arrangements across both sites, ensuring the practice environment is safe, well maintained and fit for purpose.

To support practice compliance, governance and regulatory requirements, including CQC standards, policies, staff records, professional registers, training and audit activity.

To line manage and support designated staff teams, promoting efficient working, service improvement, shared learning and a positive, professional practice culture.

Provide support to the Practice Manager and deputise for the Practice Manager in their absence alongside the Operations Manager

Team Empowerment and Compassionate Care

Empowering our team to thrive, and innovate, so together we provide compassionate, person centred care to our community.