Operations Manager

As an Operations Manager, you will be responsible for the planning, coordination, and control of all laboratory and/or site services operations within your area. You will ensure that services are delivered efficiently, safely, and within agreed timescales, while maintaining the highest standards of quality and compliance.,

• Oversee all laboratory and site services operations, ensuring testing activities are planned and executed in line with client requirements and project deadlines.
• Develop and manage testing schedules, adjusting priorities and resources as necessary to maintain operational efficiency.
• Ensure operations are delivered in a cost-effective manner, optimising resources while maintaining service quality.
• Determine resource requirements, including personnel, equipment, and materials, to support operational demands.
• Prepare project timescales, cost estimates, and operational plans for contracts and service delivery.
• Establish, monitor, and maintain quality standards, implementing effective quality control programmes to ensure consistency and compliance.
• Monitor testing and operational processes, identifying opportunities for improvement and implementing corrective actions where required.
• Oversee the selection, utilisation, maintenance, calibration, and replacement of equipment to ensure operational effectiveness and compliance.
• Collaborate closely with Quality, Health & Safety, Procurement, Technical, and Operational teams to achieve business objectives.
• Support Managers and Directors in implementing company policies, strategic initiatives, and continuous improvement programmes.
• Promote and maintain a strong health and safety culture, ensuring all activities are carried out in accordance with relevant legislation and company procedures.
• Lead, motivate, and develop operational teams, fostering a positive and high-performing working environment.
• Conduct performance reviews and provide coaching and support to maximise team effectiveness.
• Identify training and competency requirements for team members and yourself, ensuring appropriate training, competency assessments, and auditing activities are completed and documented.
• Ensure all documentation, records, and evidence required to support accreditation and compliance activities are maintained accurately.
• Take responsibility for the effective implementation, maintenance, and continual improvement of the Quality Management System (QMS), ensuring compliance with the requirements of BS EN ISO/IEC 17025 and applicable accreditation standards.
  
  Strong leadership and people management skills.
• Proven experience in laboratory, testing, technical, or operational management environments.
• Sound understanding of Quality Management Systems and BS EN ISO/IEC 17025 requirements.
• Excellent planning, scheduling, and resource management capabilities.
• Strong commercial awareness, including budgeting and cost control.
• Effective communication and stakeholder management skills.
• Commitment to health, safety, quality, and continuous improvement.
• Ability to manage multiple priorities and deliver results in a fast-paced operational environment., Fearless in taking accountability, we give responsibility to other and treat everyone with courtesy dignity and respect.