Operations Manager
Cardiff and Vale University Health Board, Morristown, Bro Morgannwg - the Vale of Glamorgan
Operations Manager
Salary not available. View on company website.
Cardiff and Vale University Health Board, Morristown, Bro Morgannwg - the Vale of Glamorgan
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 25 Jun | Get your application in today.
Closing date: Closing date not specified
Job ref: 3863fa3ef48040878d0357c5504bf069
Location ref: Morristown, Bro Morgannwg - the Vale of Glamorgan
Full Job Description
The Operations Manager will play a key leadership role within the practice, ensuring that operational processes run smoothly and that the practice meets its clinical, financial, and contractual objectives. Working closely with the GP Partners, Practice Business Manager, and clinical teams, you will be responsible for driving operational excellence, supporting staff, and improving patient services.,
- Manage the day-to-day operations of the practice.
- Lead and support administrative and reception teams.
- Develop and implement efficient systems and processes.
- Monitor performance against key targets and contracts.
- Support workforce planning, recruitment, and staff development.
- Ensure compliance with NHS regulations, policies, and governance requirements.
- Oversee patient access, appointment systems, and service delivery.
- Manage complaints and contribute to patient experience improvements.
- Support financial planning, budgeting, and resource management.
- Lead quality improvement and change management initiatives.
We are a very enthusiastic and well-managed and organised practice, established within the Eastern Vale Cluster (EVC) of Cardiff & Vale University Health Board. Currently we have a list size of circa 9,500.
18.30-08.00 weekdays 18.30 Friday evening - 08.00 Monday morning 24 hour cover on bank holidays