You will be responsible for overseeing operation functions in our Tdy FLIR Sales & Service Centre. You will lead site efforts to develop and improve our operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Direct operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Leads, selects, develops and evaluates personnel to ensure the efficient operation of the function.,

• Management of logistics/shipping (including brokers/couriers, freight expenditure, service performance)
• Management of Purchasing and BSA/Reception staff
• Oversee the delivery of sales orders and service repairs, ensuring that customer expectations are met and that service level are adhered to
• Inventory control (stock levels/accuracy)
• Project Management on non-Program Managed Sales Orders (monitor progress associated with sales orders ensuring that sales targets are met)
• Work with local stakeholders to identify areas/opportunities for improvement in processes (provide guidance on best practices, cost saving, lean, timelines, forecasting)
• Local lead on TDY Metrics and other Operational initiatives
Other Responsibilities:
• Resource management - ensuring there are no bottlenecks in operation activities (training across departments. Example: Holiday/sick cover for Purchasing & Quality including H&S, site security etc).
• Regularly assess and refine processes, incorporating feedback from the teams to ensure continuous improvement
• Work with senior management to set long-term objectives and ensure that operational activities contribute to achieving these goals.
• Work with the finance team to ensure that both service and sales operations are financially sustainable, analyzing cost-saving opportunities where possible.
• Provide regular reports to senior leadership on operational performance.
• Identify potential operational risks and implement mitigation strategies.
• Ensure compliance with, Teledyne's corporate procedures/polices and legal requirements in all operational processes.
Your commute will be to our office in West Malling, Kent.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.


• Flexible Working
• Health & Wellbeing
• Retirement
• Employee Share Purchase Plan
• Employee Assistance Program
• Company product discount
• Bonus
• Holiday
• Social functions
• Volunteering
• Free parking
• Free fruit