Operations Executive

There is an opportunity to join our operations team, looking after the logistics of pre planning and delivering a variety of exhibitions and events. We are looking for an experienced Operations Executive for our Twickenham office, who is keen to learn within a fast paced environment. You will be working within the Operations Team across a number of Easyfairs exhibitions, based in the UK and overseas, managing Exhibitor orders and assisting with Exhibitor queries. This role is requires you to work from our Twickenham office 3 days a week, with the opportunity to work from home 2 days a week after the completion of a probationary period. Role Responsibilities:

• Coordinate and management of the exhibitor stand orders and assisting exhibitors with their pre-show orders to achieve revenue targets
• Liaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show
• Management and production of exhibitor manuals
• Regular floorplan and exhibitor list audits
• Running the organiser office onsite
• Administrative support & form collation
• Supporting the operations team pre show and onsite during the show seasons. Predominantly UK based with potential for onsite working at overseas shows.
• Point of contact for exhibitor & their stand queries
• Administrative tasks to include booking of accommodation and travel for show team
• Developing a professional working relationship with internal teams and external contractors and liaising with them across all services
  
  Previous work experience in the exhibition or events sector
• High standards of communication via email and over the phone
• Excellent organisation and time-management skills
• Impeccable customer service and problem-solving skills
• Ability to hit deadlines and work under pressure
• Competence in Microsoft Office products including proficiency in Excel
• Floorplan management and audits
• Attention to detail and accuracy
• Awareness of Health and Safety onsite
• IOSH certification is desirable but not essential
  
  Easyfairs UK & Global is a rapidly growing exhibition and events business having recently made a number of acquisitions and with many global launches in the pipeline. We are a dynamic and exciting team to join, with great opportunities for driven, energetic and passionate individuals., Easyfairs is a global event company based in Europe and the USA. We organise and host more than 200 events across the world (Austria, Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and USA) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to "easify" the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 900 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium's "Entrepreneur of the Year®" in 2018 and Deloitte has named us a "Best Managed Company" seven years running (2019-25). The company is ranked 11th in the list of the world's leading exhibition companies. We are also
proud of being on the "Sunday Times Best Place to Work 2025" list!