Operations Director

Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations.

The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement.

You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations., Provide strategic leadership across a geographically dispersed, multi-site operation
Deliver agreed revenue, profit and operational performance targets
Lead, coach and develop regional and depot management teams
Drive continuous improvement initiatives across people, processes and performance
Improve operational efficiency, productivity and service delivery standards
Ensure optimal fleet availability, utilisation and return on investment
Build and maintain strong relationships with key customers and stakeholders
Produce, manage and deliver regional budgets and forecasts
Analyse operational and commercial data to identify performance improvement opportunities
Ensure compliance with all health, safety, quality and regulatory requirements
Support strategic business initiatives, growth plans and operational development projects
Promote consistency, accountability and best practice across all operational locations
Enhance customer retention, service performance and overall customer experience
Candidate Profile, Applicants are encouraged to provide specific examples and measurable outcomes relating to:

Revenue growth delivered under their leadership
Profitability improvements and margin enhancement
Operational efficiency gains and cost reduction initiatives
Service performance improvements and customer retention achievements
Team development, succession planning and leadership progression outcomes
Fleet utilisation, asset productivity or operational optimisation improvements
Safety, compliance or quality performance enhancements
Successful implementation of business improvement, transformation or growth projects
Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably.

This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment., Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments.

Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations.

Essential Experience

Senior leadership experience within a multi-site operational environment
Responsibility for operational, commercial and financial performance across multiple locations
Full P&L accountability and budget management experience
Proven success in improving revenue, profitability and operational performance
Experience leading and developing management teams across geographically dispersed operations
Strong commercial, financial and analytical capability
Experience implementing operational improvement programmes and driving sustainable change
Demonstrable success in managing customer relationships and service performance metrics
Strong stakeholder management and influencing skills
Evidence of Achievement, Strategic thinker with strong operational execution capability
Data-driven decision maker
Highly credible leader capable of influencing at all organisational levels
Commercially astute and results focused
Committed to developing high-performing teams and future leaders
Passionate about continuous improvement and operational excellence
Why Apply?

This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business.

You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development.

We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held.

Package

£80,000 - £85,000 Basic Salary
Performance-related Bonuses of circa 25%-40%+
Company Vehicle
Private Healthcare
Pension Scheme
Generous Holiday plus Bank Holidays, increasing with service
Significant Autonomy and Executive-Level Decision-Making Authority
Genuine Long-Term Career Progression Opportunities
The Opportunity