Operations Coordinator

Are you an experienced Administrator or Project Coordinator looking to advance your career? Element has an opportunity for a Operations Coordinator to join our Warringtonfire business providing operational and project administrative support to the Certification team. This is a great opportunity to progress your career within a Global Testing, Inspection and Certification business. Warringtonfire are a global leader in fire resistance testing for construction, furniture, marine and rail sectors. Responsibilities

• Provide operational and project administrative support within the Certification team, coordinating activities and progressing work through to completion
• Liaising with customers to progress applications and assist with enquiries
• Co-ordinate and interact with internal departments and provide operational support to technical & sales colleagues
• Responsible for processing customer quotations, applications, purchase orders, sample requests, labelling requests and FPC audits
• Issue Certificates to customers
• Set-up new client accounts within internal systems
• Process invoices & credit notes and deal with invoice queries
• Monitor Work in Progress and liaise with clients to resolve any queries
• Attend customer update meetings as required
• Assist in the ongoing development of operational processes and work procedures
• Provide support for ad hoc projects as and when required
  
  Can work unsupervised and as part of a team
• Excellent written and oral communication skills
• Hardworking & proactive team player
• Efficient & organised
• Possess a strong attention to detail and ability to multitask
• Strong IT skills. Previous experience of customer relationship management tools (CRM) and / or LIMS systems would be advantageous
• Ability to develop strong working relationships
• Previous experience working in a technical support/ operational role, or project support experience in a technical organisation advantageous
• Able to travel to our Birchwood site daily, free parking!
  
  Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.