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Operations Control Deputy Manager

Jet2.com and Jet2holidays, Leeds

Operations Control Deputy Manager

Salary not available. View on company website.

Jet2.com and Jet2holidays, Leeds

  • Full time
  • Permanent
  • Onsite working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: 77e83c8b71034edda35804b17d8640de

Location ref: Leeds

Full Job Description

  • Deputise for the Operations Control Manager, supporting departmental leadership and operational decision-making.
  • Support the safe, compliant, and efficient delivery of Operations Control activities, including escalation management during disruption.
  • Provide leadership, coaching, and development support to Operations Control Duty Managers.
  • Lead projects and continuous improvement initiatives across the OCC.
  • Monitor operational performance, compliance, and safety standards, promoting a strong Just Culture ethos.
  • Act as a key interface across the wider OCC and provide operational recommendations to senior management.
  • Support onboarding, competence management, and succession planning within the team.
  • Office-based (Monday to Friday) at Low Fare Finder House, Yeadon, with occasional operational shift and on-call cover

    Previous experience within an airline Operations Control / OCC environment is preferred.
  • Strong operational decision-making capability under pressure.
  • Experience leading, coaching, or developing operational teams.
  • Excellent communication and stakeholder management skills.
  • A proactive, improvement-focused mindset.
  • A collaborative leadership style with a strong focus on safety and compliance.

    The Operations Control Centre (OCC) within Jet2.com is one of the busiest areas to work within the company. It's open 24 hours a day, 7 days a week, 365 days of the year!
    • This is the area of the business where the decisions made have a direct impact on our Customers, Aircraft and Colleagues. With this comes a lot of responsibility but also a lot of pride! If you want a role where no 2 days will be the same and to be involved in an area that has arguably the biggest impact on our day to day flying programme, then our Operations Control Centre is the place you want to be! Join us! We've an exciting NEW opportunity for an Operations Control Deputy Manager to join us. Created as part of the continued evolution and strengthening of our OCC leadership structure, this role will sit at the heart of operational decision-making, resilience, and performance. This is a rare opportunity to help shape the future of Operations Control within a fast-paced airline environment.

    As our Operations Control Deputy Manager, you'll have access to a wide range of benefits including:
  • Management Bonus Scheme
  • Colleague discounts on Jet2holidays and Jet2.com flights
  • Generous discretionary Profit Share Scheme
  • Contributory pension scheme
    • At Jet2.com and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people.

Direct job link

https://www.jobs24.co.uk/job/operations-control-deputy-manager-127322321
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