Operations Assistant

Where Administrative Excellence Powers Operational Success - Join us as Operations Assistant As an Operations Assistant within EKC Group you will support the Operations Manager in providing an effective, efficient and comprehensive service including supporting with answering telephone calls, emails and queries into the team from learners, employers and College staff using relevant software to maintain accurate records. As well as attending enrolment sessions and exams at our various sites across East Kent.

We are seeking to appoint a highly organised and efficient member to our team. You will have recent experience of working in an administrative or funding related capacity for a Further Education establishment or a private training provider. You will have experience of administering complex provision such as apprenticeships or adult funding and will be able to evidence working effectively with competing priorities to achieve tight deadlines. Ready to apply?

Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefit when working for the East Kent Colleges Group:

• Generous Annual Leave - 24 days FTE per annum +5 days after 5 years
• Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression-1 in 3 roles are filled internally
• Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery
• Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
• Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
• Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030
• Competitive Pension Scheme - 18% employer contribution