Are you passionate about delivering excellent customer service and thrive working in a team environment? Then we want to hear from you! As an Operations Assistant at our EKC Training Swale Centre you will support the Operations Manager in providing an effective, efficient and comprehensive service. It is important to provide great service to all visitors to the centre, including welcoming students, visitors and providing relevant signposting opportunities across the Group. In addition, you will also support with:

• Answering telephone calls and emails.
• Assist with queries from learners, employers and College staff.
• Maintain accurate records using relevant software.
Key Information

We are looking for someone who:
• Is highly organised and efficient
• Has a friendly and approachable demeanour.
• Has experience working in an administrative related role.
You will deliver accurate and efficient operational support across Apprenticeships & Workplace Learning, Professional Learning, Distance Learning, Subcontracting, Supported Internships, Higher Education, and exciting projects!

Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

Holiday payment: £1,055 which will be paid equally in your 12 monthly salary payments. Working Pattern: Monday to Thursday 9:00am - 1:00pm Hours per week: 16 Weeks per year: 38 Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:
• Competitive salary and holiday entitlement
• Access to 100's of online discounts via our Rewards Scheme (Inc. Restaurant, Grocery, Retail, Gym, Holidays)
• Access to cycle to work, car leasing and tech purchasing schemes
• Generous pension scheme - 18% employer contribution
• Being part of a company with a Eco-Sustainability focus of being Net-Zero
• Time off for your child's first day at school, moving home and for interviews
• My 10 Days initiative - bid for up-to 10 days off work to pursue voluntary work
• Being part of Community Days and Annual Staff Celebration Day