Operations Apprentice

Introduction

No previous experience? No problem!

If you're reliable, eager to learn, enjoy working as part of a team, and want to build a long-term career, this apprenticeship could be the perfect opportunity for you.

About the Employer

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

What You'll Do

What You'll Be Doing:

As an Operations Apprentice, you'll gain hands-on experience across our busy logistics operation while working towards a nationally recognised qualification.

You'll learn from experienced colleagues and develop skills that can support a future career in logistics, aviation and operations.

Sort Operations

You'll help ensure thousands of shipments move accurately through our network by:

✅ Scanning and sorting freight

✅ Labelling shipments

✅ Building and breaking down pallets and containers

✅ Identifying damaged or incorrectly routed items

✅ Maintaining a safe and organised working environment

Ramp Operations

You'll gain exposure to airport and aircraft operations by:

✅ Supporting the loading and unloading of aircraft and vehicles

✅ Assisting with airside activities (where authorised)

✅ Learning how different operational teams work together

✅ Helping ensure flights and transport movements depart on time

Your Safety Matters

Safety is at the heart of everything we do. You'll receive training and support to:

✔ Follow safe working practices

✔ Use equipment correctly

✔ Wear appropriate PPE

✔ Report hazards and safety concerns

✔ Meet aviation and operational compliance standards

Training Outcome

Many apprentices go on to build successful careers within DHL.

Future opportunities may include:

🚀 Operations Agent (Sort)

🚀 Operations Agent (Ramp)

Skills Required

• Communication skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Initiative
• Physical fitness

Qualifications

• Desired - GCSE - English - 4
• Desired - GCSE - Maths - 4

Course Information

Course: Supply chain warehouse operative (level 2)

Level: 2

Route: Transport and logistics

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: ⏰ Hours: 40 hours per week, typically 17:00– 01:30 (flexibility required) Please check you can travel to and from East Midlands Airport during these hours before applying

Expected Duration: 1 Year 3 Months

Number of Positions Available: 6

Training Provider: DERBY BUSINESS COLLEGE LIMITED