The Operations Analyst plays a vital role in supporting the day-to-day activities of the Business Operations team at Scott Logic providing a first line of support. This role is responsible for ensuring day-to-day operations are completed accurately and efficiently, contributing directly to the smooth functioning of the business. As part of this role, you will need to build relationships internally looking to improve the day-to-day experience of internal staff by resolving system issues quickly.

• Experience in a similar role
• Strong attention to detail with a methodical and organised approach to work
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
• Interest in business operations and eagerness to learn new systems and processes
• Analytical mindset with basic problem-solving capabilities
• Competency in Microsoft tools, particularly Office, Outlook, Familiarity with professional services operations or project-based environments
• Exposure to CRM or PSA systems
• Basic understanding of business data and reporting
  
  At Scott Logic, we value the flexibility of remote working alongside the value gained from spending time with our colleagues and clients. In our offices you'll find employee-led clubs and events, as well as free games, books, and refreshments.
We have shared values that govern our behaviour toward others and the environment. We are proud to be a B Corp, a global movement of businesses driving for a more inclusive, equitable, and regenerative economy. We believe diversity drives innovation, and embrace a culture where everyone can contribute, irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability.


• Hybrid working with 1 day a week working in the office
• 25 days' annual leave, rising to 30 days with each year of service.
• Generous family leave policies.
• Access to an employer pension scheme, private medical services and Group Life Assurance.
• A range of optional benefits such as discounted gym membership and a cycle-to-work scheme.