Operations Administrator Apprentice

Introduction

Launch your career with one of the region's leading renewable energy companies. Work across administration, operations, finance, customer service and marketing while helping deliver solar, battery storage and air conditioning projects.

About the Employer

The Green Way Solar Ltd is a well-established, family run renewable energy company based in Milton Keynes, designing and installing solar PV, battery storage, EV charging and air conditioning systems across domestic, commercial and public sector projects.

We are passionate about creating a more sustainable future while delivering exceptional customer service. Our values of Trust, Initiative, Respect and Family are at the heart of everything we do. As a growing business, we invest in our people, providing ongoing training, real responsibility and clear career progression in one of the UK's fastest-growing industries. Our apprentices are valued members of the team from day one, working alongside experienced team members and gaining practical skills that will support a long-term career.

What You'll Do

Role and Responsibilities:

The apprentice will rotate across multiple disciplines to gain a broad understanding of how a modern renewable energy business operates.

Duties include:

• Answering telephone calls, SMS and emails
• Supporting customers throughout their journey
• Updating Lana CRM and ServiceM8 & Design Software’s
• Preparing quotations, handover packs and project documentation
• Assisting finance with invoice processing and filing in Xero
• Supporting HR with recruitment, onboarding and training records
• Assisting marketing with LinkedIn, website and review campaigns
•  Scheduling surveys, installations and service visits
• Ordering office supplies and maintaining accurate records
• Learning AI tools, including Microsoft Copilot and ChatGPT, to improve productivity
• Supporting continuous improvement projects across the business

The apprentice will receive structured mentoring and rotate through Administration, Operations, Finance, Marketing, Sales and Customer Service.

Please note: The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Training Outcome

This role is intended to develop into a permanent position. Successful candidates could progress into Operations, Office Management, Marketing, Finance or Project Coordination as the business continues to grow.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Analytical skills
• Logical
• Team working
• Initiative
• Interest in AI

Qualifications

• Essential - GCSE - English - 9-4
• Essential - GCSE - Maths - 9-4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday-Friday 08:30-16.30.

Expected Duration: 1 Year 6 Months

Training Provider: MILTON KEYNES COLLEGE

This employer is part of the Disability Confident scheme, committed to employing disabled people.