Operational Lead

Due to the expansion of our Wellbeing Emotional Support Teams in Schools (WEST), we are recruiting an Operational Lead for our new Hereford team. Our service provides evidence-based early interventions for children and young people aged 5-18 with mild to moderate mental health needs across Herefordshire and Worcestershire. As Operational Lead, you will join a supportive leadership team committed to shared learning, collaboration, and a positive workplace culture, with access to training and development. A key part of the role is overseeing quality and performance through effective line management and supervision. We are a Monday-Friday, 9-5 service and encourage flexible working. The role includes working across schools, community settings, and at home, so the ability to travel is essential. For an informal discussion or more information, please contact the Recruiting Manager., Maintain accurate, up-to-date electronic records Coordinate staff resources and support team planning Take part in training and promote integrated ways of working Lead or delegate mentorship and preceptorship Review performance, quality, and finance data regularly Chair and participate in key meetings Set, monitor, and evaluate standards, escalating concerns as needed Champion evidence-based practice and implement new developments Provide professional advice, teaching, and support to school staff Ensure high standards of governance, quality, and confidentiality

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.