Operational Improvement Manager

An exciting opportunity has arisen for a dynamic and experienced leader to join Public Health Wales, Health Protection Division as an Operational Improvement Manager. This high-profile role will lead and support service improvement and transformation programmes, helping to embed a culture of continuous improvement and deliver measurable impact across the organisation. Please note: For anyone applying internal to NHS, they will be appointed on a secondment only and will need to gain approval from their substantive manager before applying.,

• Lead and deliver service improvement and transformation initiatives
• Support the development of a continuous improvement culture across teams
• Work collaboratively with stakeholders to redesign and improve services
• Use data and insight to identify opportunities and drive measurable outcomes
• Influence and support senior leaders to align improvement with strategic priorities, You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac., oEducated to relevant Masters Degree level e.g. Masters Degree in Health, Advanced Practice, Quality Improvement OR Appropriate demonstrable experience (e.g. Significant experience working in a similar environment at Masters Level)
• oKnowledge of quality assurance requirements within healthcare
Desirable
• oService improvement qualification
• oProfessional qualification and registration (e.g. NMC, UKPHR or equivalent)
  
  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply., oSignificant management experience in a senior role including staff management, ideally within the NHS
• oExperience of successfully leading and implementing projects at a national level
• oExpertise in delivering highly specialist change management and quality improvement services
• oExperience of managing budgets
• oExperience of working with commercial suppliers and external agencies, oAbility to manage the quality assurance and improvement agenda across the health programmes
• oAbility to analyse and communicate highly complex information to different organisations and audiences; including formal presentations
• oAbility to develop and maintain effective working relationships with team members and other staff
• oDemonstrate an ability to provide, receive and record both routine and highly complex communications, electronically, orally and written
• oAbility to organise, plan and prioritise a complex strategic programme to meet appropriate deadlines typically involving other disciplines/organisations
• oAbility to work closely with people in other disciplines and form professional working relationships - especially senior clinicians
• oDemonstrate an ability to carry out analysis, interpretation and comparison of complex change management and quality improvement training issues, and to act as an expert reference point
• oTo present and showcase achievements and progress of the quality agenda within the organisation
• oAbility to train multi-disciplinary groups including clinical staff through the delivery of multi organisational training programmes
• oCan demonstrate initiative, creativity, flexibility to meet the needs of the service and a personal ethos of continuous improvement
• oShow an ability to gain an understanding of other professionals 'problem solving' requirements
• oAbility to translate strategy into action
• oKnowledge of the NHS and Quality Improvement agenda and methodologies, including knowledge of current Quality Improvement change management Strategy
• oDemonstrable additional specialist knowledge and expertise e.g. advanced presentation and facilitation skills, oWelsh Language Skills are desirable at levels 1 to 5 in understanding, speaking, reading, and writing in Welsh, oAbility to travel between sites across Wales in a timely manner to meet the needs of the service, oAbility to travel between sites across Wales in a timely manner to meet the needs of the service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important. We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.