Operational Facilities Supervisor Apprentice

Introduction

Kick-start your career in Facilities Management with Empower Trust. Gain hands-on experience across multiple school sites, earn a nationally recognised triple qualification, receive expert mentoring, and build the skills for a rewarding full-time career helping keep schools safe, compliant and running smoothly.

About the Employer

Empower Trust, a vibrant and growing Multi Academy Trust. We currently serve 8 primary schools in and around the Shrewsbury area. 

What You'll Do

• Being the friendly first point of contact on our Estates Helpdesk for schools and approved contractors
• Keeping our planned preventative maintenance schedule on track, liaising with contractors and maintaining an annual diary of requirements
• Triaging reactive maintenance issues as they come in, working with the Estates & Facilities Manager to find the best fix - and making sure everything is logged, communicated and resolved
• Helping keep an accurate inventory of the Trust's physical assets
• Monitoring and maintaining building and site data, including condition surveys, asset registers and maintenance records
• Keeping an eye on the Trust's compliance system, flagging anything that needs the Estates & Facilities Manager's attention
• Chasing up outstanding inspections, reports and certificates, and uploading them to the compliance system
• Recording data such as response rates and quality of work
• Sending contractor invoices to the Finance Team and/or schools for processing
• Keeping schools in the loop on contractor ETAs and visit dates
• Following Trust policies and procedures when advising and supporting our schools
• Complying with Health & Safety legislation at all times
• Monitoring the Estates mailbox and directing queries as needed
• Getting stuck into any other estates-related tasks that help our sites run smoothly

Training Outcome

• There is an opportunity to develop through the facilities programme pathway and complete Facilities Manager Level 4

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative
• Patience

Qualifications

• Essential - GCSE - English - Maths

Course Information

Course: Facilities management supervisor (level 3)

Level: 3

Route: Construction and the built environment

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 8.00am - 4.00pm during term time with flexibility to hours during holiday periods.

Expected Duration: 1 Year 6 Months

Training Provider: GLP TRAINING LTD