Operational Delivery Senior Manager

Are you passionate about leading and supporting large teams to drive productivity? We are seeking an Operational Delivery Senior Manager to provide visible and supportive leadership and to be accountable for the delivery of high quality, customer focused services across the Agency. This role plays a key part in ensuring effective operational delivery, building capability within teams, driving continuous improvement, and supporting both current and future priorities. For further information on the Rural Payments Agency website visit: Rural Payments Agency - GOV.UK, As an Operational Delivery Senior Manager, you will:

• Provide visible, supportive, and inclusive leadership across teams and colleagues within RPA
• Be accountable for delivering a high quality service that meets customer needs
• Manage competing priorities effectively, making timely and evidence based decisions to support operational performance
• Use data, insight, and feedback to drive performance, manage risk, and ensure consistent delivery across teams
• Support delivery of current business priorities and future planning by understanding strategic drivers and aligning activity to the Agency Strategic Plan
• Lead, manage, and develop teams, building capability through coaching, learning, and talent development
• Champion and deliver innovative solutions and continuous improvement activities across the Agency
• Promote a positive, respectful, and inclusive working culture
• Ensure colleagues have a clear understanding of objectives, priorities, and timescales through open and effective communication
• Build and maintain strong collaborative relationships across all grades and with internal and external stakeholders
• Proactively lead and support teams through change, often delivering at pace
• Manage performance and behaviours constructively, providing timely feedback and addressing issues in line with policy
• The role may require some travel to other sites, subject to operational needs
  
  Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .