Oliver Wyman - Head of Concept - London

We are looking for a Head of Concept to join our Creative Studio in London - a senior, hands-on role for someone who can shape strong ideas, sharpen the story behind them, and lead a small team of Art Directors and Copywriters across London and New York.
This role sits at the start of the creative process. You will turn early thinking into clear, persuasive, well-structured concepts for campaigns, video work, and other creative projects. The ideal candidate has a strong background in copywriting and knows how to build narratives, challenge weak thinking, and make ideas easier to understand, defend, and execute.
AI will be an integral part of how the concept team works. You will help the team use AI thoughtfully across research, ideation, writing, refinement, and concept development - not as a shortcut for creative judgment, but as a tool to explore more routes, sharpen thinking, and raise the quality of the work.
What you will do:
Lead a small concept team of Art Directors and Copywriters across London and New York

Develop, write, shape, and improve campaign, video, and creative concepts hands-on

Use AI as part of the creative process to support research, ideation, writing, refinement, and concept exploration

Strengthen the narrative, message, structure, and persuasive logic behind ideas

Help teams clarify what the idea is, why it matters, and what it is trying to change

Review early concepts and identify gaps, weak reasoning, or unclear intent

Coach Art Directors and Copywriters on concept development, storytelling, articulation, and effective use of AI

Partner closely with the Creative Director before concepts move into approval

Work with Design Directors, Video Directors, and other Functional Leads to make sure ideas are clear, realistic, and executable

We are looking for a senior creative leader with strong writing instincts, clear judgment, and the ability to make ideas better without making the process heavier.

Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We're individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

You should enjoy both leading people and doing the work. You can step back and guide the team, but also step in when an idea needs sharper thinking, a clearer line, or a stronger story.
What we can offer you:
Full time job contract with an attractive compensation package

Flexible benefits package which you can tailor to your needs

Opportunity for professional growth in a stable, global company

Access to mentoring and training programs

Inclusive culture with Employee Resources Groups and CSR activities

Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance

A range of digital collaboration and online communication tools to support effective team work

Various social initiatives and learning opportunities adapted for virtual settings.