Office Manager

The post holder will provide support to the Deputy Head of Operations and Operational Managers with the Head & Neck Care Group. The post holder will manage secretarial/administrative staff., The Office Manager will manage secretarial/administrative staff to provide and efficient and effective service. The post holder will participate in the development of corporate objectives, policies and strategic plans. The post holder will be expected to organise their own workload and that of the divisional secretarial/administrative teams., The post holder will be responsible for all aspects of office management and assisting in the management and supervision of medical secretary and clerking staff within the department., To ensure all Admin Staff undergo Mandatory Training and participate in Performance Appraisals. Manage an identified Budget. Monitor Departmental Budget (Trust) Check clinical lists. Attending Team Managers Meetings. Undertake Sickness / Holiday Returns of Admin Staff. Maintaining Spread sheets and other identified databases. Typing of reports and correspondence. Training Admin Staff in use of hospital Computer Systems. Requisition goods and supplies Collating information and statistics for Senior Manager and Team Managers. Take responsibility for day to day maintenance within the Department - Support Cancer/RTT targets for the department, The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £25.70 (standard disclosure) or £46.70 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Our statement on modern slavery We have zero tolerance of slavery and human trafficking and are committed to maintaining and improving systems, processes and policies to avoid complicity in human rights violation and to prevent slavery and human trafficking in our supply chain. The Trust policies, procedures, governance and legal arrangements are robust, ensuring that proper checks and due diligence are applied in employment procedures to ensure compliance with this legislation. We also conform to the NHS employment check standards within our workforce recruitment and selection practices. This strategic approach incorporates analysis of the Trust's supply chains and its partners to assess risk exposure and management on modern slavery. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

The successful candidate will have experience of clinical administrative systems and ideally some experience of managing staff and a good understanding of the priorities of the NHS., The post holder will need to possess excellent management and interpersonal skills. They will be required to manage their own workload effectively without direct supervision, and also maintain the efficient, effective running of the care groups secretarial support teams. The post holder must be able to demonstrate a high degree of competence with regard to a wide range of secretarial and administrative duties including the use and application of information technology. The post holder must have an in-depth knowledge of RTT and Cancer Waiting Time Standards. The Post holder will play a key role in ensuring patients are scheduled in line with theatre scheduling standards. It is essential to possess excellent organisational, interpersonal and communication skills and to work to tight deadlines.,

• Comply with Trust policies and procedures
• Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
• Ability and willingness to undergo further training in accordance with the needs of the post, Excellent interpersonal and communication skills
• Ability to establish and maintain professional relationships internally and externally
• Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
• Ability to undertake training of Admin Staff within the department, Demonstrable experience in managing a Team of Staff
• Extensive experience administrative / clerical gained in a busy office environment
• NHS experience
• Experience of using Hospital IT systems
• Experience of working in a Customer / patient focused environment
• Recent experience to demonstrate proficiency in Microsoft Word, Excel and Access
• Experience of independently managing a varied workload to meet demanding deadlines, Finance Management - Knowledge of NHS budgetary / financial procedures
• Knowledge of NHS policies
• Understanding of the requirements of Data Protection and Patient Confidentiality, RSA level 3 or equivalent
• NVQ Level III Business Administration/equivalent
• Introduction and Intermediate Level Word, Excel and Access Certificates
  
  Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.