Office Manager

An exciting opportunity has arisen to apply for the post of Office Manager within the Sexual Offences Investigation Team (SOIT) based at Surrey Police Headquarters. This role presents the chance to provide administrative support services to SOIT to promote the effectiveness and efficiency of the team. SOIT is a specialist investigation department aligned to the Central Public Protection Command and is responsible for the investigation of serious sexual offences against adult victims across the county of Surrey. You will provide support across the three investigation teams, reporting to a Detective Inspector.,

• To act as a point of contact for the team both internally and for partner agencies - responding to enquiries on behalf of the team or routing them to the appropriate person / department ensuring professional relationships are maintained and developed.
• To collate data on the work of the team to enable performance monitoring in line with organisational priorities.
• To undertake administrative work in relation to the roles carried out by the team ensuring that force policies, procedures and guidelines are adhered to.
• Undertake word processing, postal requirements and associated administrative tasks as required.
• To oversee and co-ordinate management of the vehicle fleet utilised by the team.
• To support supervisors with organising, arranging and booking of training.
• Ensure the adequate supply of stationery along with other office materials and equipment. Along with maintaining supply for partner agencies for which Surrey Police are responsible.
• Coordinate the arrangements for any meetings that are appropriate and ensure that the necessary administrative support is provided.
• Liaise and communicate with appropriate internal departments and external agencies to collate information and ensure an effective service response to meet operational demands.
• To support new starters to the department including IT and office supplies / equipment.
• To complete any other tasks commensurate with the role as tasked by the Detective Inspector or duty Detective Sergeant.
  
  Previous experience in an administrative and/or customer service role.
• The ability to respond to routine correspondence without direct instruction, but able to exercise judgement regarding escalation.
• The ability to evidence a high standard of IT literacy and a proven ability to operate and interrogate computer systems proficiently.
• The ability to produce clear, concise and accurate written letters and reports covering a range of information.
• Good interpersonal and communication skills to deal confidently, courteously and efficiently with enquiries both internally and externally.
• The ability to work as a team member with the competing demands and pressures that arise.
• To be able to work unsupervised in the absence of a line manager maintaining and prioritising own work, taking the initiative to resolve problems where they arise.
• The ability to be flexible and to be able to apply new procedures and working practices to assist with organisational and procedural changes.
• The ability to maintain a high level of integrity and be aware of the need for confidentiality and security of all operational material that will come into their possession some of which may be of a sensitive nature.
  
  The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. Chief Constable Tim De Meyer & Chief Constable Jo Shiner, We take pride in looking after our people and offer a variety of benefits;
• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support, Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment