Office & Facilities Manager

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy., We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. The Office & Facilities Manager will:

• Lead on day-to-day office operations and facilities management
• Line manage the reception/administrative team
• Ensure compliance with Health & Safety, GDPR, and organisational policies
• Maintain a safe, welcoming, and efficient environment for staff and survivors
The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services. Why Apply? This is a fantastic development opportunity to:
• Step into a management position
• Expand your experience in facilities, compliance, and operations
• Play a key role in supporting safe and effective service delivery
• Contribute to an organisation making a meaningful difference, Manage office systems, processes, and administrative functions
• Oversee building maintenance, contractors, and facilities operations
• Lead on Health & Safety compliance, inspections, and reporting
• Support data protection compliance in line with GDPR
• Coordinate space planning, office upkeep, and service needs
• Line manage reception/admin staff, delegating workload and supporting performance
• Ensure the office environment reflects RCSL's values and standards
Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes:
• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as:
• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members. The whole process from advertisement to appointment, may take up to 3-4 weeks. Post holder will be required to undertake Enhanced DBS The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to:
• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role, We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  
  You can demonstrate:
• Experience in office and/or facilities management
• Strong organisational and administrative skills
• Confidence in managing systems, processes, and compliance
• Experience supervising or coordinating staff
• Knowledge of Health & Safety and data protection requirements
• A commitment to RCSL's feminist ethos and survivor-centred approach