Office Administrator

To provide comprehensive administration support to LADMS HQ and across Enhanced Access, INR service and PGPL. This will include being the first point of contact for that service and the patients and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls., The post holder will be key in ensuring referrals and tasks are completed across NHS and private medical contracts. Their work is managed rather than supervised and they are accountable for their own actions manager is available for reference but generally, they will manage their own workload., To ensure referrals are completed within NICE guidelines, tasks are managed appropriately and provide key administrative support to both NHS and private services.

There will be opportunities to support management in new contracts and growth of the company, which will enable development across a new area., LADMS delivers services including GP practices, enhanced and extended access appointments, urgent and routine primary care, women's health, diagnostic and screening services, and some private GP services. The organisation's aim is to provide accessible, high-quality, patient-centred care while supporting local NHS services through flexible and innovative models of healthcare delivery. It works closely with NHS commissioners and other healthcare partners across Lincolnshire to improve access to care and meet local population needs.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. They will possess excellent working knowledge of SystmOne alongside all Microsoft Office systems including Word and Excel.

The post holder will be able to work to high standards and will be required to take personal details from people and upload onto the electronic patient record system (Systm1 and/or Semble). The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

There may be a requirement to provide supervision to support administrators, secretaries or apprentice posts.

Lincolnshire and District Medical Services (LADMS) is an independent primary care provider based in Louth, Lincolnshire. Established in 2007, it works alongside the NHS to deliver a range of GP and community healthcare services across Lincolnshire, with a particular focus on improving access to primary care. It is a private limited company regulated by the Care Quality Commission (CQC) and operates under NHS contracts as well as providing some private healthcare services.