Office Administration Apprentice

Introduction

We are looking for an enthusiastic, detail-oriented, and organised Administration Apprentice to join our vibrant and friendly team. In this role, you will provide essential administrative support to ensure the smooth operation of office tasks and will be supported with real experience to complement your learning.

About the Employer

RJ Electrical & Security Ltd is an electrical contractors established in 1985. Over the last 30 years, we have provided a reliable and excellent quality of service to many commercial, industrial and domestic clients, including schools, hospitals, warehouses and offices.

What You'll Do

General duties including:

• Answer & direct phone calls, emails and other enquiries
• Assist in scheduling appointments
• Prepare and manage office documentation (quotes, reports, invoices)
• Maintain office supplies
• Support project managers and team members with administrative tasks
• Assist in the preparation of quotations.
• Perform other office related duties, as required
• Act within the limits of your own competence and within the agreed ways of working, following policies and protocols used in the workplace
• Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs
• Maintain and further develop your own skills and knowledge. 
• Contribute to the quality of services by participating in improvement activities

Training Outcome

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Essential - GCSE - ENGLISH - 4
• Essential - GCSE - MATHS - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday-Friday 8:30 – 4:30 with ½ hr unpaid lunch.

Expected Duration: 1 Year 6 Months

Training Provider: DN COLLEGES GROUP