Ocean Export Operator Apprentice

Introduction

Fully remote delivery process imbedded with professional work coaches and training whilst learning on the job within the office. 

You will gain your Level 3 Freight qualification and have the opportunity to progress within the company. 

About the Employer

We prioritize sustainability through our green solutions, including energy-efficient practices and carbon offsetting projects, to support a cleaner, more sustainable future. Our client-centric approach ensures that we tailor our services to your unique requirements, providing transparency, reliability, and value in every interaction.

At Future Forwarding Company, we are not just moving goods; we are shaping the future of logistics. Join us on our journey towards innovation and sustainability, and experience how our forward-thinking solutions can enhance your supply chain and drive your business forward.

What You'll Do

Arrange shipment from start to finish following standard operating procedures and ensuring all documents compliant with regulations and legal requirements.

• Create and operate daily tasks within Cargowise/PAVE/Outlook and Teams
• Monitor/track current shipments, updating clients
• Liaising with colleagues, overseas agents, customers and suppliers
• Maintain company and industry compliance and regulations, undertaking any training required
• Providing a high level of customer service
• Understand and adhere with company values
• Handle/resolve any queries and escalate where necessary
• Stay updated on industry trends, market conditions, and competition
• Collaborate with various departments to streamline processes and improve operational efficiency
• Assist and provide cover in other areas of the department
• Receive, process and approve or query supplier invoices via RAFT system
• Ability to work effectively in a team whilst also being self sufficient
• Assisting management
• Work through and complete BIFA freight forwarding
• Apprenticeship course alongside day-to-day duties

Training Outcome

Gain your qualification and progress through the company.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

Qualifications

• Desired - GCSE - English - A*-C/ 4-9
• Desired - GCSE - Maths - A*-C/ 4-9

Course Information

Course: International freight forwarding specialist (level 3)

Level: 3

Route: Transport and logistics

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 08:30 - 17:00, Monday to Friday.

Expected Duration: 1 Year 6 Months

Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED